high-performing government — Blog

I’m trying to be a good guy in a stressed out world.

I think (a lot) about marriage, fatherhood, character, and leadership. I write for people who strive to be good and want to contribute at home, work, and in their communities.

Coming to you with love from Detroit, Michigan.

All tagged high-performing government

Aug 13
Aug 13 My Dream: Bringing CX to State and Local Government

Management and Leadership, Institutional Innovation

Bringing CX to State and Local Government would be a game-changer for everyday people.

Apr 16
Apr 16 Maximizing Organizational Performance: 7 Key Questions

Management and Leadership, Institutional Innovation

Making organizations better is hard, but it doesn’t have to be complicated.

Mar 26
Mar 26 The potential of Government CX to improve social trust

Institutional Innovation, Citizenship and Community

Government CX is a huge opportunity that we should pursue.

Jul 3
Jul 3 Measuring the American Dream

Institutional Innovation

If you set the top 15 metrics, that the country committed to for several decades, what would they be?