What makes a good team member?

As many readers (not to imply that I have a readership, but please roll with me) probably know or could guess - I have a fairly romantic but peculiar obsession with the idea of teams.  In my experience, as is with most things, some people buy into teams and others don't really see them as teams but rather as a sum of individuals.  Some see the synergy and some see the parts which may create synergy.  Some see the forest and some see the trees.

I'm interested in what makes people see the forest - what makes people buy into the concept of teams and be successful in them.  Here's a frame: what makes some people trust things (and in some cases put almost blind faith) into things that are "larger than themselves"?  Here are some thoughts, not necessarily woven together:

Practice / Commitment
If you're around teams long enough, you see the magic that they create and it's inspiring...especially if you're on a good team.  Moreover, if you're on a team that sticks together for awhile you start to flow really well together, which is good because you get past the growing pains of being on a team and you get to the good stuff.

Confidence / Comfort
I feel like it would be very easy to be alienated in a team if you're constantly fearful of your own standing or of your material well-being.  So, it's probably important to be confident and feel affirmed.  Without being affirmed, you'd probably be too worried about self-preservation to care about the team.

Purpose
It's a big turn-off, at least for me, to be on a team which doesn't align with one's own purpose.  It's really taxing on your personal energy.  Adding to that, if it's not a noble purpose (of the person or the team) one of the two - the team or the person - will fall to selfish aims, and in turn destroy the team.  To have purpose you have to find something that matters gravely to you - so I suppose discovering your passion is an utterly necessary component of being a good team member.

Humility
To submit yourself to something larger than yourself, you have to acknowledge that something other than you can be greater than yourself.  That's jumbled, I know, but the point still stands - you can think anything is greater than you if you think nothing is greater than you.

Selflessness / Listening
Teams don't function when any one members' needs are consistently higher than others'.  So, once has to have some level of selflessness (so they don't monopolize mindshare) and ability to listen.  Without these, there's not a team because someone has elevated themselves above others.

Authenticity
People in teams have to be real with eachother, or, nobody trusts them.  No trust = no team.  'Nuff said.

All of these, though, raise a larger question of - Neil, you've listed all these virtuous qualities...how do you cultivate those?  Ya know, I'll have to think about that - my ideas aren't quite there yet.

-nt

What we deserve

In the past few months, I've been thinking about the impact of choices and the meaning of them.

This goes back to the concept of "timshel" from East of Eden...that we have the choice to conquer sin.

I've also been really struggling with understanding and thinking and feeling through the idea of entitlement - what we as humans deserve. For a long time, I didn't think that there was anything that we were entitled to, that we deserved nothing. Afterall, we have been blessed to wake up in the morning...what's more important than that? Do we really need to ask God for anything other than the gift of life?

Anyway, I've been trying to push myself on that though. And thank to Jeff and Laura and Jenny and others. I'm starting to think that there is indeed one thing that we all deserve.

To be loved.

(Why we deserve to be loved is the topic of another post.)

But, getting back to choices by combining these two ideas.

One of the most important choices we have, in conquering sin especially, I think, is the choice we make to love others. To love animals, to love the earth, to love God, to love beauty...all of these things. But the choice we make to love others is especially hard, I think.

We have so many reasons not to love others - whether it's a colleague, a family member, a stranger...even a girl that has rejected or wronged you. It's so easy to think that we don't have love to give to people who do not love us. To people who can't, even.

But, I think we must. Loving others, despite their flaws or wrongdoings (to us or others) is conquering sin. It's something filled with grace. It's beautiful. It's impossibly hard.

And, it's painful sometimes. But how and who we love and the love we show to other people is soemthing we shouldn't discriminate - it must be permamment. It must be full and genuine.

I'm having a hard time writing about this - partly because of fatigue and partly because it's hard. But I guess I can put it this way.

I know in my heart of hearts that what's right is to love others, no matter what. Because, it's the one that everyone deserves. Not being loved is a terrible way to suffer and I can't participate in that. We should try to be loving. Everyone deserves to be loved. Nobody deserves to suffer.

-nt

The Leadership Quandry - initial thoughts for a future talk

The more and more I think about it, the more skeptical I get of leadership as a construct.  I think as a civilization we're missing something, really really big.  I know, audacious for relative nobody on the matter to say.  But, I'll probably convince anyone who is reading this blog (if not totally, at least an uncomfortably large amount) over the course of time - that we should stop focusing on leadership as a core emphasis of organization or at least radically rethink what leadership is and what its value is.  (Teaser: leadership is not nearly as interesting or useful as we thought it was - rather, it's a distraction).

I'm due to write about this on yammer for some colleagues, but I also want to play around with the idea here.  I imagine I'll pitch this to TEDxDetroit in the next year or some other venue, just to see if I'm not crazy.  And, to see what some actual smart people think about this.

Anyway, here's some messing around on what the structure of those remarks might look like:

We need a lot from organizations, that different than what exists today - [describe some fundamental assumptions about what organizations need to be and compare them with how they actually operate].

So, why does this happen?  I'd argue that making Leadership the holy grail has a lot to do with it. - [explain the leadership quandry].  [Also, concede that there could be other reasons, but give reason as to why to focus on this one].

So, you've outlined a big problem, but how do you suggest we run organization if not for leadership structures? -[ Ask the audience, to suspend reality for just a second. Then, explain the paradim shift to "gardening teams"].

Why not just improve the craft of leadership? - [Explain why that's silly and why a paradigm shift is necessary]

[Then, revisit the fundamental needs of organization and show the path that leadership goes down - it's a bad one].

[Admit you don't know have the technology of teaming at your disposal, but give the "all we need to do is scale it, and why can't we?" bit to the audience to give them hope that they won't have to fully suspend disbelief forever].

[explain the difference in the place for leadership and the place for gardening teams in the future - it's probably a shared world].

---

Shoot, a lot of gaps here.  It'll be fun to fill in.  I've gotta make time for this, maybe this summer, after the GMAT.

PS - Unedited, it's late.

Ideas about how ideas get big

I'm starting to have insomnia from time to time, which is probably a bad thing.  Fortunately though, some of my better thinking comes at the edge of sleeping and awake life (if I can remember it the next day).

Yesterday, I was also lucky to have been inspired by Josh Linker (read more about him here) as he was speaking at our office's quarterly all-hands meeting.  Sadly, I had to miss the first 60 minutes of his remarks due to a client call.  He spoke about creativity.  I can't really go into more detail because I really only caught the tail end of his talk (which I'm super bummed about).

Earlier in the day we also had a "Detroit Community Involvement" Panel Discussion.  One of the themes of the discussion was that community involvements begin with just a small moment or conversation that blossoms into something larger (and usually really awesome).

Thinking about ideas and how they get big

Both of these combined got me to thinking about ideas and how they go from "start to awesome"...let's break this down into a process map of sorts:

Pre-idea observations, listening and reflecting -> Idea forms -> Idea has increasing returns and blows up

• Pre-idea observations - this is the step where something brews in your mind, it's a product of what you see, know, hear, do and feel
• Idea forms - this is the really hard step where all those stewing things form into an articulated thought that can be expressed to other people
• Idea blows up - this is the fun part when people build upon your idea and it gets momentum - it "catches legs", if you will

Josh, from what I could gather, was really going deep on the "Idea forms" step - which is really, really important.  It's so hard to get some stuff in your head out onto paper or into a group of people.  He had some awesome tips and stories about it.  Again, he may have discussed other things while I wasn't there, but this is the essence of what I heard while I was.

In our Detroit Community Involvement Panel we kind of had the perspective of "ideas blowing up".  We got a flavor for the awesome things which can happen when people come together around a common cause.

Now, let me get back to the big picture for a second.  It seems to me like there's a BIG jump from an idea forming to it blowing up.  It's almost as if there's a step in the process flow we've forgotten:

Pre-idea observations, listening and reflecting -> Idea forms -> ? -> Idea has increasing returns and blows up

I think there's this often unnoticed step that is really, really crucial in the creative process - I'll call it "launch".  And by this I mean, someone has to get the idea off the ground before it fades away.

The way I figure it, after a great idea or brainstorm there are probably lots of ideas.  And, there are probably many millions of great ideas floating around people's heads across the world.  A non-trivial percentage of those ideas are probably already expressed out loud or even in some document, somewhere - whether it's on a napkin, a whiteboard, or a PowerPoint presentation.

Those ideas never "get legs", I think, because someone has to follow through on them.  Someone has to document them and share them after they are concieved.  Someone has to marshal people, expertise and legitimacy to the idea to get it off the ground.

I liken it to a NASA analogy.  When launching a spacecraft there are two mission controls - one in Florida and one in Houston.  The one in Florida has control of the mission for about 7 seconds and Houston gets it for the rest of the time.  Why?  Because the first 7 seconds (the launch) of a flight are so different and incredibly difficult.  So, so many crazy things can happen.  So, NASA splits the mission into two components (let's set aside all the time and energy required to even put a spacecraft on the launchpad for this discussion) the launch and the flight.

I think the same is true for ideas.  Some ideas (which may be great or not so great) seem to launch themselves without much intervention.  But many ideas seem like they're left on the launch pad - even though they are great, great ideas.

So my learning here is, don't forget about the very deliberate step of "launching" ideas after they are conceived and even loosely articulated.  The only way to send an idea to the moon is to get it off the ground first.  Sometimes that's easy and sometimes that's hard, I think.  Either way, it has to be done.  Sometimes it has to be a very deliberate step in the process.

How to launch an idea

This raises an obvious question - what falls into the discipline of "launching" an idea...how do you do it?  Well, I think there are a couple things to think about:

• Prototype it, fast - I think getting the idea into a share-able format is really important.  More importantly, though, get it share-able as fast as you possibly can.  Don't invest 100 hours, invest 2.  Then share it as fast as you can and improve it as you go.  It's hard to stick to something for 100 hours when you have no momentum to begin with.  Stop at two hours and get some fresh insight, people to help you and some excitement.  Also, once you start sharing it you may realize that you don't really like the idea or could use your time better on something else.  So sharing it quickly can save you 98 hours worth of work on something that you don't even want to pursue.
• Share, but listen more than you speak - So, share the idea.  Obviously.  But, don't forget to listen either.  If you could launch the idea yourself, then why are you talking to other people?  Don't only share or only listen - do both simultaneously.
• Focus - big ideas can get wayyy too big really quickly.  Don't let them buckle under their own weight.  This isn't to say narrow ideas into small boxes which suddenly become irrelevant.  Rather, I mean set boundaries so you can focus your time and resources going deep in a new and interesting way.  Don't irreverently add scope.  Add the right scope and cut the things that don't matter.  Then, grow the idea into something bigger. Go big, but not foolishly.  Be disciplined.

Anyway, these are just some random thoughts on a Saturday morning.  Thanks for entertaining some of my insomniac musings.  Now it's time for some Raisin Bran and some GMAT-ing.

Also - I can't wait to talk about progress to our skills-based volunteerism pilot program (which we're starting to call Grassroots Pro-bono, actually) this idea is starting to catch legs as we speak.  Phase II is going to be legit (thankfully, I think we're clever enough to make it work).

For the city,
Neil

B Series - Conflicting Identities

- Beware, this isn't proofread -

I suspect that this topic will bubble up on many occasions while trying to do this deep introspection.  Again, it's pretty important context setting.

For whatever reason, my identities - physical, emotional, spiritual, social, moral, intellectual, experiences etc. - conflict with each other.  Or, at least they do on the surface.  One of the more difficult things I feel like I do on a daily basis is finding some calm between those warring identities and weaving together a cohesive internal narrative.  Let me try listing some examples:

• Indian and brought up in America, and "white" by upbringing to an extend - but still rooted with relatively traditional values.
• Theistic, but not subscribing to the framework of an organized religion
• I've been bullied and have been in positions where I could bully other if I wanted to.
• Dance, Football, Backcountry Camping, Tennis, Soccer, Weightlifting - all these are favorite athletic pass times
• Fraternity Man (with associated antics) and subscriber to Aristotelian virtue ethics
• Deeply ponderous and reflective but intensely extroverted but also active listener
• Arrogant, but feel uncomfortable taking praise

And many others.  These are pretty surface level, I'd say, but the hint at things which are more deeply rooted, I think.

But, what's the implication of having conflicting identities?

Well, there are real, front-line costs.  It's hard for others to figure you out, and therefore have trust in you.  If you're not predictable, then, how does one have intimate relationships?  It's not impossible just more fleeting.  The other side of this is that it's harder to feel a sense of belonging anywhere.  Everything is shaky, because you never feel comfortable exactly where you are.  You feel like an outsider and an insider at the same time.  "Home" is difficult to discern.

More tactically, if one is all over the map with identities (and identities are heuristics for day-to-day decision making) how does one make decisions with conflicting identities?  First, you do make decisions.  It's just really taxing, it becomes extremely deliberative in one's own head.  There are no shortcuts to making decisions.  There's nothing that feels quite right.  But I suppose that's the case for everyone.

I suppose there are upsides, though.  It becomes easier to move between communities of different people when identities don't lock you into a single paradigm.  It also leaves lots of life as your oyster to be opened.  Among other things.

But, what's the big takeaway here?  I have many conflicting identities (maybe more, or maybe less than I think they are), but so does everyone, probably.  Takeaway number one is that it's okay.  (Wow, I've never said that or thought that - it's okay to be you, snap.  That's probably the first of many realizations over the course of the next year).

Takeaway number two is that you must be you.  With conflicting identities, its possible to try to copy the way others are or do what other people think you should be doing.  That's maybe the worst thing you can do.  That errs you even farther than your true self.  And if you do that, you no longer have any trust in who you are and what you think because you've introduce foreign identities into an already weird mix of thoughts and feelings.  The identities of others is something that you can never measure up to.

This is the third and probably most difficult conclusion - all your identities have to be woven together some way, or some how.  May that's what integrity is - all of you woven into one story that you can explore, deepen and stick to.  That's like, inner peace, if I've ever heard it.

So then the question becomes, how does one find inner peace with his or her identities?  I obviously don't know the answer to that question.  But, that's a good goal.  That's kind of what my equilibrium project is all about - making my conflicting identities, thoughts and feelings play nice together in my brain.

Even though I don't know the answer to the question, I think it's a start to figure out who you are by learning about where you came from - i.e. unpacking your baggage.  And, the long road ahead begins.

B Series - Context

Before I start this "B Series" (B for baggage, naturally) of posts - the aim being deep introspection to understand the emotional and spiritual barriers that exist in my life and expressing it - I feel like I have to do a bit of context setting.

I'm really lucky.  I have parents who love me deeply and family which does the same.  I'm lucky enough to have many friends who aren't like family, they are family.  I have been blessed in many ways by God.  I've been lucky enough to be educated.  I have good health and am fully abled.

Of course, I've had my fair share of difficult and most of my character has been forged from intense pain, sorrow, empathy and struggle.  There are "wounds" that still haven't "healed".  I sometimes don't feel deserving or needing the love and care of others, or whatever.  I'm not entitled to anything - breathing is an enthralling gift and that's enough.

But, I'm lucky.  And with great luck comes ability.  Response-ability, if you will.  And that's where the story begins.

But the fact is, I must always remember that I'm not ever truly alone.  Or that I have everything I need to be happy.  Someday, I'll come to feel that I'm more than just "good enough" - in whatever context that is.  I 

B Series - Intro

Jeff recently purchased me a book from Amazon - which was written by their Pastor in New York.  It's called Emotionally Healthy Spiritually.  I've only begun to read it, but something is very clear (Jeff and Laura also mention this a lot) - that folks have to unpack their baggage to be emotionally healthy.

And, on this quest to find equilibrium I have to do the same.  And, I suppose this is where the blog comes in.  Unpacking all these things in my own head isn't the hard part (even though, it is hard to be real with oneself about stuff like this).  The hard part is sharing it with other people.  I can't do it.  Or, not yet.

So, here goes the B Series of posts.

Revisiting Timshel

Revisiting Timshel -


The echoes of Dr. MLK are reverberating in my head like crazy, right now.  There were speeches on NPR, quotes abound and a mess-load of tweets to that effect (myself included).  There's all the stuff about "dreams" and "injustice", but let me pass at those and defer to wiser men, but instead elaborate on a line of thinking more accessible to those in our generation.

There are many quotes, from many people in fact, that equate to this basic idea: there are two kinds of malfeasance in human affairs (and I mean malfeasance in the strongest sense) - 1) when bad men do great evil, and, 2) when good men see evil and are silent or do nothing.  Both are offensive, immoral and in some cases criminal.  The latter is also an embarassing travesty.

We know that when bad men do evil it's an atrocity.  There are many men who do this, but I think it only the sort of affairs for impotent men who must consciously be wicked to make any gains or profits.  Let's set this aside, we all know that it's wrong.

Now, there are two options for good men - do something or not do something to conquer evin.  Similar to the aforementioned scenario, let's set aside the decision for good men to do nothing.  It's just as immoral as doing evil, except more regrettable for the agent.

But, take the more textured case of good men doing SOMETHING.  There are at least two manners in which good men can do something, depending on whether they are opportunist or if they are sincere.

The opportunist seizes power to act, and probably accomplishes some good.  In fact, they may accomplish the most good as far as outcomes go.  The way they accomplish those ends, however may not justify the means.  They may exploit some to benefit others.  They may be arrogant or greedy.  They may seize power because they can, not because they have earned it or have pure intentions.  Good men often have power, but still abuse it.

The other route is that of humility and sincerity, which is ultimately the route that few men (seem to) choose.  It is a hard one. Nice guys, after all, finish last.  But, this route is ultimately the route we must take or at least try to take - for the sake of our friends, families, country men and fellow world citizens. To truly serve humanity, one must not pursue power, the world's recognition nor the applause of men.  One must instead put the cause and others ahead of themselves - they must strive to have their conscience untroubled by remorse for past action or regret for missing opportunity to help others.  They must be pure of heart.  If they do not, the data and logic suggest that they will become wicked.

For those that we trust with our lives, with our families and the ability influence us, I pray that they have taken the noble path, even though they are powerful enough to amass fortunes and power for themselves, their families and their entourages.  Because if they have not, we are surely endowed with a future of imperfection - and to lift an idea from the story of Adam and Eve - a future of original sin.

On this topic, I have been reflecting much on a concept from one of my all-time favorite books - East of Eden.  There is a concept that is at the crux of the narrative - timshel.  It's the idea that we're not compelled nor guaranteed to conquer sin - we "MAYest" conquer sin.  We have the ability to, it's our choice.

We have to, if we do not, I do not see any other outcome but the perpetuation of suffering and triumphing over good.  That's not something my mind, body and soul will tolerate.

I try to take the "virtuous path" so to speak, but it's incredibly difficult.  There are weak minded people that you can either dupe, mystify or coerce into doing what you want...really easily.  This goes for everything from phishing them out of $5000 or taking advantage of them at a bar and bedding them.  The moral choices we make on a daily basis could fill an infinite scroll every day.  We have many opportunities to practice timshel.

There are days when I want to throw this virtuous path to the birds.  But I cannot, and if you are considering it, you cannot either.  I (and I'm sure you have as well) have made a commitment, promise or oath to uphold what's right and reject what is not - no matter how tempting.  I need your help to succeed and I will also provide it, we must all be eachother's keepers in this effort.

Many great men have failed in this effort, but we must not.  If one of us collapses others also will.  And, if we get to a certain threshold or collapsing principle, I really believe that humanity will be doomed.

So to summarize MLKs echoes from the day - it's not good enough to just do "something" or "speak", one must also do what's right.

This is all really preachy and somewhat narcissistic, I know.  I really feel strongly about this though.  I think the world really does hang in the balance when it comes to good people choosing to do what's right or not do what's right.

Alas, I am hopeful.  Because there are many good men in the world.  It is our choice whether we will try to be pure of heart, mind and soul and choose that path.

Peace.

-Tambe

Remembering Nakul

On days like these I think about Nakul. Although I suppose that's every day.  I still don't understand the gravity of his death nor feel absolved of it.  It still hurts, though I suppose we all have found some peace with it.  At the same time, I'm proud because his life saved many more.

And I suppose I'm lucky, even though it's perhaps the most guilt one could feel, that his death has taught me what life is all about - family, community, service, integrity, grace/faith*.  All of the things that are bigger than us, individually.

I miss you, brother.

---
* - Added at 5:09pm EST.  Duh.  Still learning to think about and express spirituality and what it means to me.

Cross Post - Have you read too many books to believe what you're told?

Argue with me about the liberal arts on the Umich Dean's Alumni Council Blog: http://lsarecentgrad.wordpress.com/2012/01/12/ive-read-too-many-books-to-believe-what-im-told/

-Neil

Beast mode

People say you have to compromise who you are to get what you want. I refuse to believe that.

I think you can do the right thing AND get what you want AND be happy AND have deep, deep relationships AND make a difference in the world AND have fun along the way.

I'm back on the warpath to prove it.

Peace.

How could you falter when you're the rock of Gibraltar
I had to get of the boat so I could walk on water
This ain't no tall order, this is nothin to me
Difficult takes a day, impossible takes a week
I do this in my sleep,
I sold Kilos of coke, (so?) I'm guessin' I can sell CD's
I'm not a businessman, I'm a business, man
Let me handle my buisness, damn! - Jay Z in Diamonds of Sierra Leone

Truth and Honesty

I'm constantly reminded by how important honesty is - and as my neighbor Megan reminded over dinner on Sunday evening - full, complete honesty. It's the bedrock of any relationship because it's a necessary (and first condition) of truth. The truth is worth fighting for. So are relationships that are based on honesty, because they're honestly so rare. SO rare.

And, it's a precious love when each person in the pair has the ability, desire and intimacy to reveal the truth in all it's beauty and ugly. It's the stuff that dreams are made of.

Some would say that it, the truth that is, is the only thing in the world that never dies. If that's the case, God is in the truth. And that's a big deal.

Jay-Z is also correct, in his own way, which is pretty eloquently summarized: "real recognize real, rahh".

On faith, quickly.

I haven't been thinking about faith, and the mysteries of the universe for very long. At least in a way that's deliberate. But, there's been one thing that I've been thinking about, with regard to faith that I've learned.

That it's tested. And that it's hard and painful to believe in what's true sometimes.

Make that two things.

Looking to 2012

As is usually the case over the winter holiday, I've spent quite a bit of time reflecting on 2011. It's going to be a really, really hard year in 2012. My habit change is simple - eliminate unnecessary cursing and the use of corporate jargon.

My real resolution will be a lot more difficult, though, learning to understand and express feelings. I spend lots of time thinking, but as the Myers-Briggs Type Indicator would suggest, thinking is much different than feeling. I'm luckily that thinking comes easily to me - in fact, I'd say I spend about 90-92% of my waking hours thinking.

Feeling - though I dislike the connotation of the word, "feeling" because when men use the word, it's affiliated with weakness - is a much different venture and requires a different sort of muscle, so to speak. It's a muscle I've never really developed and have avoided developing (I've instead opted to think through such things...not really "feel" them).

Let's non-sequiter to an analysis this year (the thinking part):

Professional / Community Life - Good. Beast mode. But, less than perfect work-life balance.

Social Life - Great. Hard transition moving but meaningful relationships with friends old and new.

Family Life - Great. Two weddings. Rebirth of family relationships. My dad is no longer distraught over employment.

Physical Health - Okay, but on an upswing. Houston project was making me unhealthy, but no more of that malarki.

Intellectual Health - I always aspire for more maturity here, but, great gains.

Happiness level - fairly happy, aside from aforementioned work-life balance and some other job stuff.

Now, that leaves a few other areas:

Emotional Health - N/A. I don't really know, I kind of "just keep swimming" most of the time, so this doesn't apply.

Spiritual Health - N/A. This one isn't exactly my fault (I'm a spiritual orphan because of my oft conflicting identities).

Romantic Relationships - For the most part, N/A. Also, not really important to discuss here.

Those are, like, three really big areas to have N/As, no?

I've spent a lot of time focusing on the top categories and not very much time focusing on the bottom three. It's not even a question of "focusing" on them, either. I've kind of boxed those things out.

And, it's kind of scary because I have no idea how this will go. I don't know if I'll be a wreck, at times. I don't know if I'll be the same as I always am, expect a little less serious and a little more at peace. I don't know if I'll get really angry or become a wuss. And, as someone who always likes to be in control of mind and body, this is nearly terrifying.

And, as someone who can usually only express "feelings" by blogging, slam poetry, dance or singing in the shower - not expressing them to others or publicly - I'm worried that I'm getting in over my head.

Overall, I don't plan on becoming this broken-record-blubbering-fool, either. I think I'll keep with the intensity for the most part (my two speeds are "go" and "overdrive", I've discovered), but no longer recklessly.

I hope by the end of this I'll be a healthier person who can be a better friend, son, brother and colleague, and, eventually a better husband, father and citizen. This may be a really, really difficult experiment of a year, but it has to be done. I'm finally really for this challenge, and, I can't continue as-is any longer. Well, I can, but it's extremely taxing and to be honest, I don't want to.

Thank G-d that I don't have to do this alone.

The Mission Mission

It seems to me that there are a few scenarios in the organizational world with regard to management and leadership (for give me for simplifying):

1. There's a dictatorial soverign keeping an organization together by hook or by crook

2. There's a benevelont leader who inspiries people in the organization and provides what we call "leadership"

3. An organization manages itself, so to speak, by converging on a clear purporse and easy to understand roles and responsibilities

4. An organization is directionless and eventually folds for lack of leadership and management

I think #3 is the ideal because it's moral, sustainable and not nearly as costly as options 1 and 2. Option 4 is prima facie awful.

As I observe more and more organizations, it seems like all organizations are subject to these criteria - families, NGOs, companies, sports teams...every last one.

Option 3 requires a lot of foundational work that humans don't seem to understand yet, namely the definition of a clear purposes, roles & responsibilities, intrinsic motivation and a commitment to the people in the organization which supercedes selfish motivies. In other words, it takes structures and behaviors which humans aren't capable of yet, writ large.

We're going to figure this out though, we have to. Humans can't have organizations which fall into categories 1 and 2 anymore...they won't work (e.g. too much choice, decoupling of power structures and institutions, etc.). Stay tuned. It's time to go on a mission to make organizations focus on mission - everything flows from that.

Why I shop online

Why do people treat my parents different because they're older and speak with an accent? They get talked down to all the time, in latent ways that barely anyone hears. Growing up in Oakland County, MI you think that people are above that, but they can't help it.

Even people in Detroit are more welcoming, accepting and inclusive. It's infuriating to see people I care about get treated with such disrespect. And, it's also infuriating that I, as many others in America of Asian descent are subject to, am percieved as being an uppity minority that's being accusatory if I suggest that folks are exuding xenophobia.

There's no winning this, what will it take to not feel like a minority in America?

This is one of my problems which are not "first world", this stuff is real. This is also a major reason why I shop online, a lot - there's less opportunity for Agent groups to take it out on me and my family, simply because they can and/or don't understand that they're behaving in a way that's incredibly deflating.

Thank goodness (most) of my friends don't intentionally or unintentionally subscribe to latent racism. I wish others were as lucky.

Listening to one's own heart

In many circumstances, I've found listening to be more important than speaking. For many reasons - you learn more, it's tremendously respectful and generally speaking others are more important than oneself. Listening to others is a rare gift, one that I try to practice (with different levels of success) everyday.

Let's put that sort of listening aside for now.

There's a different kind of listening that I've never really thought about before last week - listening to one's own heart. Just as important as listening to others, listening to one's own hear is just as imporant and it's harder I think. It requires a complete absence of mental noise and a quiet confidence to hear the "song that's being sung from within", so to speak. The only type of listening that seems to be harder, is listening for god.

But, why is this so important? I think it's something that's contrary to our nature as social beings. We try to contextualize and create meaning out of ideas, and we have desires. There are things that we want. And in our own hearts, our mind is easy to draw us into selfishness. I don't know exactly what I'm saying, but what I'm trying to get at is there are so many things in the world that stop us from listening to our hearts and so many people that want us to "hear" something else. And that's what makes it crucially important.

We have to listen to our hearts to know what we really feel and believe. I thought for a long time about the power of "thinking" and how anything can be figured out if you think about it hard enough. But, I think that's erring. Some things require a stronger beacon to guide decisions - something that accounts for feeling, spirituality and morality.

In all its nakedness, listening to ones own heart is irreplaceable, and, I think that it's probably the only way to make decisions that matter most.

But, how to hear it clearly? And, it's miserable to hear the song of one's own heart and not know how to or have the courage to follow it - that's an entirely different matter.

And also, I think it's so hard - I can hardly express feeling to anyone outside of writing it and reflecting on it in a blog, how can I possibly be in touch with my own heart to listen to it?

I'm kind of curious what folks think about this idea I've been brooding on for the past few weeks - a chart which maps the mission of an organization (think: webbing it into smaller pieces) and overlays each node with people, teams, roles and operational data.

Do you think this idea is worth building a prototype or concept deck around?

I figured it'd make sense to float this around a bit because of the firm's recent, curious, penchant for "focusing investment". Here's some of the buildup/context and the idea itself:

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Introduction

Working on our Skills-based volunteer pilot program, I got to thinking about what an Org Chart actually is - it has some assumptions to it. Here are some observations:

• Implies hierarchy - makes leadership the focus of the document
• Goes from "top to bottom" with who is responsible for decision making
• People are organized by function and department (from what I've seen)
• Depends on individual owners occupying roles and managing tasks/responsibilities
• Information spreads via clearly defined channels and reporting structures
• Suggests that roles / responsibilities and one's position in the organization is static (you are in one box and only one box until you change jobs or roles in the organization)

There are probably more observations, but, this is already good fodder for discussion so let's run with these.

Now, we know organizations are changing and so is the organizational world. Agility and engagement is probably viewed as a higher priority than stability and risk, at least to some degree more than in previous decades. We have a need for delieberate disruption with organizations to encourage innovation, growth and learning. The purpose of organizations in society is also changing...the lines between public, private and social organizations is blurring. Read The Big Shift and the Power of Pull or any book about complex systems to get a taste for why.

In a previous draft of this post, I wanted to discuss the assumptions (above), but I'll take a different tack - I'll set some context and present a new idea for how we think about organizations.

Context
More and more, it seems to me that organizations need to focus on mission. This is for several reasons:

• An organization needs to be particular about what it's trying to accomplish, or it wastes time and resources doing things that don't really impact their value/bottom-line
• Reaching for a mission motivates employees, a lot.
• Focusing on a goal helps teams actually get things done, instead of "spinning their wheels".

(I'll leave this point for now - I don't want to try to do this now, because there's another point I want to make and this is pretty well discussed in contemporary management literature).

Let's no go back to the organization chart, it's a hallmark of corporate forms of organization. Why don't corporate organization charts make any direct reference to mission? After all, how can an employee, let alone an organization, focus on mission if they don't know how their individual role connects to the mission of the organization?

So here's my proposition - a "mission map". Here's how it would work...it's kind of like a mind map:

On the center of a page, put the mission of the organization. From there, map out the big elements of the organization's strategy - like spokes coming out of the center of the wheel. From there, further articulate subcomponents of the strategy and activities in the same webbing/mindmapping fashion.

If this mission map were able to be created in a web-based tool, each note in the mission map could be filled with information about the people involved in supporting each sub component of the mission, specific operational details, performance metrics and key milestones. Any leader in the organization (or any employee for that matter) could open up the mission map, click on a subcomponent and see the link between people, mission and performance.

What I think the value is

There are few reasons I think this would be valuable:

• Line of sight - a mission map breaks down a mission into small pieces, that way every person in the organization knows how their work impacts the organization's mission
• Flexibilities / Teaming - People are overlayed onto the mission, so you can put down different people onto different aspects of the mission. One person could be assigned to more than one subcomponent of mission, which is true to life. A chart of this sort reflects the teaming required in an organization, which is also more true to life than a run of the mill organization chart.
• Scoping - by breaking down mission into pieces it can be compared to what is actually occurring in the organization today. If an activity cannot be weaved into a mission map, it raises the question - should it actually be done by the organization?

Anyway, does anyone have an advice on whether this is a "winning" idea? Has something like this ever been attempted?

-Neil

Home

With every day that passes, and every city I visit I only remember one place - home. Home of the past and the future. My heart aches for it more and more and more and more again. All I want to do is go there and stay there for the rest of my days.

Social Change and its nomenclature

I caught something on facebook the other day - someone being congratulatory about some friend's work which was exemplary "positive social change". Which is fine, social change is not something that's a bad thing, certainly.



But this whole enterprise of "social change" has to be better. The deployment of it, probably has a lot of room for improvement, I think. In fact, peering into the language of social change and how it's described is pretty indicative about some of its attributes I take issue with.



Here are two examples:

Let's first deconstruct the whole idea of "social change". When people talk about it, it's a pretty unfocused term. When people talk about wanting to be a part of social change they describe it as such. What the heck does this mean? What's the goal here? As it's concieved now, social change is this amorphous, non-descript idea where do-gooders seem to do what feels good or sounds good. Where's the specific mission statement or objective?

That being said, it doesn't have to be some very narrow mission and could be a very ambitious goal. But setting a goal in the first place of how social value will be delivered is prudent. There aren't enough resources to be fluffy about social change.

I also get it that "social change" people probably have goals and good intentions of hitting specific goals and targets with their work. That's great. But, kindly get serious enough about it to not be careless about communicating the change you hope to inflect.

Here's the second example

What's this focus on "change" as the operating word in the phrase. Why is "change" implied as a good thing? Admittedly, if we're not satisfied with the current-state of social affairs it stands to reason that some sort of change is necessary.



But, that's so reckless to talk about change. Change has no focus as a term. Change is something that you have to control. Change is a directionless word. To think about doing change seems like it would suggest that doing stuff, for the sake of doing stuff is advantageous, and conceptually sound.



But in my experience, change is really, really hard. It takes a ton of preparation and lots of investment. It takes a LOT of leadership / engagement and never happens for the sake of happening. So, don't focus on change - focus on a goal or outcome. Focus on a behavior. Not just change itself...focusing on change itself makes me think the social agent attempting to "change" things probably doesn't really know what they are talking about.



So to summarize - and this message goes to social change agents - get some plans together and set some goals. Kindly articulate the value you intend to create in the community. Don't hide behind the idea of "social change" and pretend like everyone should support the activities you're attempting because it sounds sweet. Think it through a little more.

A little harsh, I know. But really...we don't have community resources to waste that are not focused on something that really improves our communities.